We want to give you a warm welcome to Host4Fans. I would like to introduce myself, my name is Eddie and I will be handling most of support tickets, some of you may already know me for being the first Fan Host owner and FansCity‘s co-founder. I have been running fansites since 2007, however I stopped dedicating my leisure time to fansites to improve my server management skills, I have been working for a professional web hosting company for two years. In Host4Fans I am not alone, Rob will be handling billing tasks as well as our backup system and Mariano will help me out with support tickets and pre-sales tasks, he will also handle “marketing” and social networks. You and your sites are on the best hands!
- Provide amazing support
- Provide server stability
- Provide security
- Be the best!
We have made some changes in our hosting features, rules and our FAQs so make sure the read them. We want to thank Ricardo for giving us the opportunity to take over Fan Host and Fan Village, we have been in talks for months, we know he has been overworked and what has happened lately was the straw that broke the camel’s back, this changes will be for the best.
We have already optimized the server, however there are still a few changes that need to be done, our backup server will be deployed tomorrow so the first round of backups will take place tomorrow. We want to provide the BEST service at the BEST value, we want to make YOU HAPPY, be part of this adventure.
In case you need any help or have any doubt make sure to submit a support ticket.
Since now on support will be handled by our client area so make sure to sign up and submit a ticket so we can add your sites to it. In the client area hostess will be able to change their site’s password, login to cPanel and unblock their IP in case firewall blocked it. Please do not use 3rd parties to ask for support, we will not pay our social networks as much attention as our client area, please, when submitting a ticket make sure to be as detailed as possible so we can solve the issue faster.