Category: Hosting News

Dear Customers,

We are sad to announce that we are no longer offering weekly backups and subdomains for our free services. Our free services are no longer receiving the income it used to, in fact, is our paid hosting which is maintaining most of it. Ads revenue have been going downhill for quite long time and GoogleADS is removing some hosted sites from their system, meaning some sites are not even generating profit. For these reasons, we needed to make some cuts in the budget of our free services, and we are removing free subdomains and weekly backups. Those who are already using any of our subdomains will still be able to keep it.

As we are removing our weekly external backups of our free features, you will need to take backups of your sites from time to time in case our server fails. Backups are enabled in all our servers so you will not have any problem generating full backups of your site(s). Please, make sure to delete the backup after it has been generated. However, the easiest and fastest way to backup your site is vía FTP. Login to your FTP Client program (Ex: Filezilla) and download to your PC the public_html folder, the first backup will take more time than the manual backup vía cPanel, but the next times it will take quite less time. What would you have to do the second time? Download again the public_html folder in the same folder you saved the last one, Filezilla will ask you if you want to overwrite existing files, you just need to tell Filezilla to skip them, so it will only download the files that were not available the last time. Then, make sure to backup manually the databases vía cPanel.

We are sorry we are loosing some of our features, but otherwise we would need to close our free services and we understand that is way better to keep them with the responsibility of each hostee to backup their site regularly. Of course, any doubt you can raise a ticket. However, as we know some people can’t afford our paid prices, we may include the option of monthly backups on free services for a small amount of money: $1-2 monthly; meaning you would only be playing for backup space and not your site disk space (a freemium service).

Of course, this message is only referred to our free services, our paid services will still have weekly backups and can still use any of our subdomains.

Best Regards,

Host4Fans.

Dear clients,

This is just a notification we have changed our nameservers back to the first ones: we have also made some special settings so new ones are faster. Please, change them as soon as possible:

ns1.host4fans.net

ns2.host4fans.net

Regards,

H4F.

Dear hostees,

Some of you have contacted us regarding how long is Host4fans subdomain so we have adquired a brand new one: 4fans.club. This new subdomain is shorter and easier to remember. We have also changed our nameservers to:

ns1.4fans.club
ns2.4fans.club

We are not sure if this will be temporal or not, as old nameservers were having issues with nginx.

Kind Regards,

H4F Team.

Dear Hostess,

We want to give you a warm welcome to Host4Fans. I would like to introduce myself, my name is Eddie and I will be handling most of support tickets, some of you may already know me for being the first Fan Host owner and FansCity‘s co-founder. I have been running fansites since 2007, however I stopped dedicating my leisure time to fansites to improve my server management skills, I have been working for a professional web hosting company for two years. In Host4Fans I am not alone, Rob will be handling billing tasks as well as our backup system and Mariano will help me out with support tickets and pre-sales tasks, he will also handle “marketing” and social networks. You and your sites are on the best hands!

Our goals:

• Provide amazing support
• Provide server stability
• Provide security
• Be the best!

We have made some changes in our hosting features, rules and our FAQs so make sure the read them. We want to thank Ricardo for giving us the opportunity to take over Fan Host and Fan Village, we have been in talks for months, we know he has been overworked and what has happened lately was the straw that broke the camel’s back, this changes will be for the best.

We have already optimized the server, however there are still a few changes that need to be done, our backup server will be deployed tomorrow so the first round of backups will take place tomorrow. We want to provide the BEST service at the BEST value, we want to make YOU HAPPY, be part of this adventure.

In case you need any help or have any doubt make sure to submit a support ticket.

ABOUT SUPPORT

Since now on support will be handled by our client area so make sure to sign up and submit a ticket so we can add your sites to it. In the client area hostess will be able to change their site’s password, login to cPanel and unblock their IP in case firewall blocked it. Please do not use 3rd parties to ask for support, we will not pay our social networks as much attention as our client area, please, when submitting a ticket make sure to be as detailed as possible so we can solve the issue faster.

Best Regards,
Host4Fans STAFF.